Hello SLC: Never do buisness with Budget Truck rental

Warning: This post is a rant on our Budget Truck Rental disaster!!!

Thursday night, Christopher went straight to Budget rentals to pick up the truck and trailer. Within half a mile, the trailer we rented to tow our car snapped off the truck and ran off to the side of the road. It appears that the man from budget who installed the trailer did so incorrectly. I was on the phone on and off for the next 3 hours trying to get the trailer picked up and arranging for a replacement the next day.

Come Friday, I called budget to confirm our trailer would be ready for us, and they had no idea what I was talking about. Christopher and Brad went to the shop soon after work, and when they got there, there was only an SUV trailer. I called the night before, and the day of, but they still had the wrong trailer. Even though the man at the office (the same one who had installed the trailer incorrectly the night before), they did not have the correct trailer ready for us. Next, the man attempted to install the SUV trailer as my Hubby and Brad watched him like a hawk. Mistake after mistake was caught by my duo, and despite every failure, Brad and Christopher safely got the truck and trailer to the car. It took them over 1 hour to get our modestly sized Subaru outback onto the monster sized SUV trailer.

The next day, after 17 hours of tough driving, as we attempted to lower our car off the trailer, the front bumper was ripped clean off.

Wish I forked over a little extra cash for the Uhaul...